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Bomb Threat/Nuisance Call

General Information

The most common bomb threats are made by direct telephone calls to a company or the Atlanta Police Department. However, some threatening calls are made to third parties such as television studios and newspaper offices. There are two reasons for a caller to report that a bomb is to go off at a particular location:

  1. The caller knows that an explosive or incendiary device has been or will be placed in the building and wants to minimize personal injury. The caller may be the person who planted the device or just someone who is aware of such information.

  1. The caller wants to create an atmosphere that spreads panic and disrupts normal business activity. This may be the ultimate goal of the caller.


Bomb Threat Received By A Tenant

Should a bomb threat be received by an employee of your firm, the following guidelines should be used:

  1. Follow the checklist on the first page of this section. Try to obtain as much information possible. Be prepared to relay this information to the police when they arrive.

  1. Immediately call the Management Office 404-527-7242. Management will call the police. If possible, have a second individual call the Management Office while the bomb threat is still in progress. 

  1. The Management Office will give the order to evacuate if necessary.

  1. Be alert for any unfamiliar people and/or objects to point out to the police or building staff upon their arrival. DO NOT touch or handle any suspected object.

  1. The Tenant Emergency Contact accompanied by the police and building staff will make a complete search of the suspected areas.   It will be the responsibility of the Tenant Emergency Contact to identify any suspicious items which do not belong in the space.

  1. The person receiving the call should remain on site and be available for an interview by Management and local authorities (i.e., police, fire, investigator).

Bomb Threat/Tenant Ordered To Evacuate

The Management Office will have the responsibility of deciding whether a tenant space should be evacuated. If you are ordered to evacuate, all the following steps should be followed:

  1. The Tenant Emergency Contact will be given the order to evacuate. At this time, an announcement will be made with instructions for tenants to evacuate.

  1. Everyone should proceed quickly, but calmly, to the nearest stairway exit.

  1. The Tenant Emergency Contact or Alternate should walk the suite to assist employees and make sure everyone is aware of the evacuation order.

  1. Once the situation has been evaluated, the building will be evacuated immediately. Once the evacuation has begun, no one should attempt to re-enter the evacuated area until it has been declared safe by the Fire/Police Department.

  1. Upon arrival at the rendezvous floor designated by the Management Office, everyone should remain a safe distance (100 feet) from the building until the Fire/Police Department issues an all clear.

  1. The Tenant Emergency Contact or Alternate should proceed to take a head count to determine if anyone is missing from their office. If someone is missing, this information should be immediately relayed to the security personnel on duty at the rendezvous floor.



  1. Letters that are unusually bulky, weighty, lopsided or rigid.


  1. Parcels or envelopes with oily stains or discoloration.

  1. Parcels or envelopes without a return address.

  1. Handwritten or poorly typed address.

  1. Foreign mail, airmail, or special deliveries.

  1. Restrictive markings such as “confidential”, “personal”, etc.

  1. Use of titles but no names

  1. Excessive postage

  1. Parcels or envelopes that simply do not look or feel ordinary.


  1. DO NOT handle the item.

  1. DO NOT attempt to open the parcel.

  1. DO NOT place the parcel in water.

  1. DO NOT remove any binding material.

  1. DO NOT pull or cut any material that protrudes.